The OMMA phone number is (405) 522-6662. Call it Monday through Friday, from 8:30 a.m. to 4:30 p.m. The line closes on state holidays (Oklahoma Medical Marijuana Authority [OMMA], 2026). However, a phone call is only one way to reach OMMA.
This guide covers every way to contact OMMA. It also shows which option works best for your question, so you can get help faster.
How can I contact OMMA in Oklahoma?
You can contact OMMA by phone, by online form, by mail, or in person. Here is a quick look at each option:
- Phone: (405) 522-6662, Monday through Friday, 8:30 a.m. to 4:30 p.m.
- Online form: Use the contact form on OMMA’s website.
- Mail: PO Box 262266, Oklahoma City, OK 73126-2266.
- In person: Book a visit at the Patient Services Lobby in Oklahoma City.
Each option has its own best use. Below, you can see when to pick each one.
Calling the OMMA phone number
Calling is the best choice when you want to talk with a real person. You may also see the number written as 405-522-OMMA, since the letters spell out the same digits. For example, you can ask about your application, your renewal, or a card that has not come in the mail.
Before you call, have your details ready. Keep your OMMA license number or application ID close by. Also, have your date of birth and the email you used to apply. That way, the call goes faster.
Keep the hours in mind too. The call center is open on weekdays only, from 8:30 a.m. to 4:30 p.m. So, if you call on a weekend or a state holiday, the line will be closed.
Using OMMA’s online contact form
The online form works well for questions that are not urgent. It also helps when you cannot call during work hours. You will find the form on OMMA’s Contact Us page.
When you fill it out, be clear and short. Include your name, your license number or application ID, and your question. Then watch your email for a reply.
Visiting the OMMA Patient Services Lobby
The Patient Services Lobby is OMMA’s in-person help desk for patients and caregivers. It opened on June 15, 2026, in Oklahoma City. Here are the details:
- Address: M.C. Connors Building, 2501 N. Lincoln Blvd., Oklahoma City, OK 73105
- Hours: Appointment times run Monday through Friday, 8 a.m. to 4 p.m., except state holidays.
- How to book: Schedule an appointment online through OMMA’s website.
- What they help with: Application help, renewal questions, and general support.
There is one big thing to know before you go. The lobby has no doctors on site (OMMA, 2026). That means you need your doctor form before your visit. Your doctor must also be registered with OMMA.
Also, plan ahead. If all the time slots are full, you will need to check back later for a new opening. After you book, OMMA sends a confirmation with a checklist and parking details.
Mailing OMMA
You can also send mail to OMMA at PO Box 262266, Oklahoma City, OK 73126-2266. Still, mail is the slowest option. So, for most questions, call or use the online form instead.
Tips to get help from OMMA faster
A little prep can save you a second call. Before you dial the OMMA phone number or send the form, try these steps:
- Check the MedPortal first. Your dashboard may already show the answer.
- Read every OMMA email closely. If OMMA needs a fix, the email lists the reasons.
- Look in your spam folder. OMMA emails sometimes land there.
- Count business days. OMMA has up to 14 business days to review a patient application. So, a call before then may not change anything.
- Write things down. Note the date, time, and answer from each call.
Who should you contact for each question?
Sometimes the fastest help comes from someone other than OMMA. Use this guide to pick the right place:
- Application status, approvals, and mailed cards: Contact OMMA. Only OMMA can approve your application and send your card.
- Logging in to the MedPortal: Start with our guide to the OMMA patient portal. If you still cannot get in, call OMMA.
- Checking where your application stands: Read how to check your OMMA application status first. Often, you can find the answer yourself.
- Your doctor visit or doctor form: Contact Okie MMJ Doctor at 918-682-3700, Monday through Friday, 10 a.m. to 6 p.m.
- Help filing your application: Our team offers OMMA application help for $30. We log in with you and help you upload the right documents and photo.
Common questions about contacting OMMA
What are the OMMA phone number hours?
The OMMA call center is open Monday through Friday, 8:30 a.m. to 4:30 p.m. It closes on weekends and state holidays.
Can I email OMMA?
OMMA does not list a general email address for patients on its Contact Us page. Instead, use the online contact form. Then OMMA can reply to the email you enter.
Does OMMA have an office in Oklahoma City?
Yes. OMMA’s Patient Services Lobby is at 2501 N. Lincoln Blvd. in Oklahoma City. However, you need to book an appointment online before you visit.
Can OMMA give me a doctor recommendation?
No. OMMA does not have doctors at its lobby, and it does not write recommendations. Instead, you need a form from a doctor registered with OMMA, like the doctors at Okie MMJ Doctor.
How do I renew my OMMA card in Oklahoma?
First, get a new doctor form from a registered doctor. Then apply for your renewal in the OMMA MedPortal. We recommend booking your renewal visit at least one month before your card expires. For every step, see our Oklahoma MMJ card renewal guide.
Get your doctor form from Okie MMJ Doctor
OMMA can help with your application, but you need a doctor form first. Okie MMJ Doctor has helped more than 50,000 Oklahoma patients since 2019. Every doctor on our team is registered with OMMA. Plus, if your doctor does not approve you, you pay nothing for the visit.
Use code STOPRX to take $10 off, so your visit is just $89. Book your same-day visit today. Have a question? Contact our team, and we will be glad to help.
